I love HBO’s content, and I was very excited when it was announced that the app would allow downloads for offline viewing. Please fix this so you don’t lose anymore loyal customers. I’ve read through other app reviews and it seems like I’m not the only person that’s experiencing this. With all the technology experts out there and all the money/resources that Warner has, I’m really surprised that this bug has not been resolved. I have no idea what to do but I know for a fact, if it continues to keep happening, I’m going to no longer be an HBO subscriber because it’s just not worth the frustration. Every time an update comes out for the app, my phone automatically pushes the update through and the non-stop buffering still continues to happen. It is definitely a fault or bug within the app and it is by far one of the most frustrating things to experience as a customer. At first I just thought maybe it was my Internet or Chromecast but it’s been doing this for weeks now. The app is trying to buffer, but instead of doing it once or twice, it continues to buffer for about every five minutes after that until the movie or show is complete. I use Chromecast to stream and after about 15 minutes into a movie or show I’ll get the “circle of death” as I like to call it. I am a subscriber to multiple media streaming services and none of them do what HBO Max does. I love the overall content, but since the new HBO Max app has rolled out, it has been one of my worst streaming experiences ever. I’ve been a subscriber of HBO for years and I love HBO. Please consider these thoughts and I hope to look forward to these changes. Even after a boost in advertisements, not having these functions could end the popularity of your service. I highly suggest fixing these issues because I don’t want to see your app use slow down or disappear all together. But the Max App for Console and Phone is MISSING vital features to a streaming service. Why do I need to search it again.Īll in all I respect the Swift Roll-Out for HBO Max, and switching the subscriptions from HBO to HBO Max. While watching an episode you can hit (X on Xbox) (square on PS) to view the episode list. But unlike other apps I can’t select another episode from the episode I’m in. Big no no.Įpisode Selection- watching a show sometimes you miss something, wether you got busy around the house or fell asleep, I know I can find the episodes. This is frustrating for people who are trying to watch something they have added, only to have to search for it again. Additionally doesn’t not list all the things you’ve added to it when it does. My List does not always appear in HBO Max. My List- this is always a great function in a streaming service. Sorry HBO I really love your shows, but here are the things I have issues with your App and your Xbox One version of the app (it seems like others are having a problem with this too, like Ps4) Some titles and features shown above may not be available in your country. With unlimited access to thousands of hours of entertainment, we’ve got something for everyone in your family.ġ1. Download episodes and movies to your phone or tablet to watch offline, anytime.ġ0.All of HBO with even more critically-acclaimed movies, binge-worthy TV series, and all-new Max Originals.Purposes disclosed in the App Privacy label may vary based on features or services that may not be available in all regions. HBO Max is a premium streaming app that combines all of HBO with even more must-see TV series, blockbuster movies, and exclusive Max Originals.ħ. You can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account Settings after purchase.Ħ. Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current subscription period.ĥ. Your iTunes will automatically be charged at the same price for renewal within 24 hours prior to the end of the current subscription period.Ĥ. So, kick back in your comfiest loungewear and find your next favorite from one of our curated hubs including DC, the Cartoon Network Collection, Classics curated by TCM, Sesame Workshop, and more.ģ. HBO Max Hubs devoted to beloved brands including the Adult Swim Collection, the Cartoon Network Collection, Looney Tunes, Classics curated by TCM, DC, and more.Ģ.
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